Privacy & Terms

CrossBorder Mall ("we", "our", "CBM") is committed to protecting your privacy. This policy explains what information we collect and how we use it.

1. No User Registration

CBM does not require user registration. We do not collect names, emails, passwords, or any personal identifiers. You can search and browse freely without providing any personal information.

2. Information We Collect Automatically

We automatically collect limited technical data to operate our service:

• IP address (for language detection and analytics)
• Browser type and device information
• Pages visited and search queries (anonymous, not linked to identity)
• Cookies for basic site functionality

3. How We Use Information

The automatically collected data is used solely to:

• Detect your language preference
• Improve search results and product recommendations
• Analyze site usage to improve our service

We never sell your data to third parties. We never share your data with anyone.

4. Cookies

We use minimal cookies: language preference, and anonymous analytics. You can disable cookies in your browser settings. This will not affect your ability to search and browse.

5. Third-Party Links

Our product links go to third-party platforms (JD.com, Taobao, etc.). Once you click through, you are subject to those platforms' privacy policies. We are not responsible for their data practices.

6. GDPR / CCPA Compliance

Because we do not collect personal data, GDPR and CCPA do not apply to our service. If you contact us via email, we will use your email address only to respond to your inquiry and will delete it afterward upon request.

7. Contact

For privacy-related questions, contact us at: hello@cbm.fan

Terms of Service

These Terms of Service ("Terms") govern your use of CrossBorder Mall (cbm.fan, the "Service"). By using our Service, you agree to these Terms.

1. Service Description

CrossBorder Mall is a search engine that aggregates product listings from Chinese e-commerce platforms (JD.com, Taobao, Pinduoduo, and others), translates them into multiple languages, and provides links to the original product pages. We do not sell products directly.

2. No Registration Required

You may use our Service without creating an account or providing any personal information. We do not offer user accounts, memberships, or registered user features.

3. Product Information

Product information (titles, prices, images) is sourced from third-party platforms. We use AI translation to make this information accessible in multiple languages. We do not guarantee the accuracy of translations or the availability of products. Prices and availability are subject to change on the original platform.

4. Purchases

When you click a product link, you will be redirected to the third-party platform's website. Any purchase you make is directly between you and that platform. CBM is not a party to the transaction. We do not process payments, handle logistics, or provide customer service for purchased products.

5. Affiliate Links

Some links on our Service are affiliate links. When you click these links and make a purchase, we may earn a small commission at no extra cost to you. This helps keep our Service free. These links are clearly identified.

6. Intellectual Property

The CrossBorder Mall name, logo, and website design are our property. Product images and descriptions belong to their respective platforms and sellers. Do not copy or redistribute our content without permission.

7. Limitation of Liability

CBM acts as a search and discovery service. We are not responsible for:

• Product quality, authenticity, or safety
• Seller behavior or platform policies
• Shipping delays, customs issues, or import taxes
• Any financial loss arising from purchases made via our links

8. Changes to Terms

We may update these Terms from time to time. Continued use of our Service after changes constitutes acceptance of the new Terms.

9. Contact

For questions about these Terms: hello@cbm.fan